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Non-Immigrant Visas

Customer Service Statement to Visa Applicants


General Information

How to Apply For a Visa

All applicants, including those for visa renewal and children MUST book an appointment. Applicants should be able to book appointments at their own convenience around the clock to schedule and reschedule their appointments.

It is important that applicants apply early, since appointments are given on a first-come, first-served basis. Double-booking will result in cancellation.

All applicants, including children, must appear in person for an interview Monday through Thursday morning at the given time of appointment. This service is not available on Fridays and the last Wednesday of every month.

Please carry a printout of your appointment details on the given date of appointment.

Required Documents

  1. Valid Passport (must be at least six months valid from the intended date of return from the United States) If more than one person is included in the passport, each person desiring a visa must make an application.
  2. Completed DS-156 Electronic Visa Application Form (EVAF) for each applicant – duly signed, all questions answered.
  3. A passport sized photograph (2” X 2”) The photo must have a white or off-white background, taken within the last six months.  Side photos will not be accepted.
  4. White and yellow copies of non-refundable fee receipt from Commercial Bank of Africa for each applicant. $131
    (Payable in Kenya shillings only).

Note: submission of supporting documents does NOT guarantee that you will be issued a visa.

With few exceptions, applicants for visas must appear personally for an interview before a visa may be issued. Interviews are by appointment only. Note: Appointments once booked cannot be cancelled or changed.

Non-Immigrant Visa Pick-up

If you qualify for a visa, the Consular Section will return passports and visas two days after the interview, excluding Fridays. Occasionally, however, we will be unable to do so due to circumstances and technical issues beyond our control.

Pickup time for visas is 2 p.m., Monday through Thursday, except the last Wednesday of the month. Please bring with you the coloured pickup ticket and cashier's receipt showing that you have paid the issuance fee when you pick your passport.

Fraudulent Documents

Please be informed that submission of fake documents or misrepresentation of facts in any way could render you permanently ineligible for a Non-immigrant visa to the United States of America.

Travel Plans

Since no assurance regarding the issuance of non-immigrant visas can be given in advance, final travel plans or the purchase of non-refundable air tickets should not be made until you are approved and have the visa in hand.

Expedited appointments

The Visa section will only consider request for expedited appointments for the following reasons:

  • Emergency medical treatment for applicant as well as any persons desiring to travel in support (for example parent caring for child).
  • Family emergency such as death.
  • For expeditious appointment please call 363 6491

ATTENTION:
Any applicant who obtains a visa appointment under false pretenses will be denied entry for their interview.

Visa Waiver Program

Canadians and foreign nationals from certain countries are able to be admitted to the United States under the Visa Waiver Program (VWP) for a limited time without obtaining a visa.
Click on the link above for further information.

Important note: Wait times for an interview can vary. We suggest that applicants bring reading material to occupythemselves while they wait for their interview. The Consular Section also has vending machines that accept Kenyan Shillings in coins. We advise that applicants bring coins if they think that they might want to avail themselves of snacks or drinks from the vending machine.

Important note: A non-immigrant visa is issued by a U.S. Embassy or Consulate and entitles the holder to travel to the United States and apply for admission for temporary visit;
it does not guarantee entry. An immigration inspector at the port of entry determines the visa holder's eligibility for admission into the United States.