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Office Hours and Location

The American Citizen Services (ACS) section of the U.S. Embassy is open to the public during the appointment hours except on any Kenyan or American holiday. 

Our office hours are:

  • Monday through Thursday from 7:15am to 4:30pm


  • Friday from 7:15am to 12:15pm.

Please bring your passport or other form of picture identification.

NOTE: The American Citizen Services section is closed to the public on the last Wednesday of every month and during any American or Kenyan holiday

Questions?  For more information, please call + 254 (0) 20-363-6451 from outside of Kenya or 20-363-6451 within Kenya or you may contact ACS by email at

All visitors seeking Consular services including ACS enter at the main Consular entrance located at the front of the Embassy compound off of UN Avenue. We are next to the Warwick Center directly opposite  the U.N. Complex in Gigiri, Nairobi, Kenya.

Our postal address is:

U.S. Embassy
United Nations Avenue Nairobi
P. O. Box 606 Village Market
00621 Nairobi, Kenya